Shipping

This shipping policy outlines our procedures and conditions for shipping lab equipment and instrumentation. Our goal is to ensure the safe and timely delivery of your order.

Packaging and Handling

• Packaging: All lab equipment will be packaged securely using industry-standard materials to protect against damage during transit. This may include:
  • Cushioning materials (e.g., bubble wrap, foam)
  • Rigid outer packaging (e.g., cardboard boxes, crates)
  • Labeling with appropriate shipping information
• Handling: Equipment will be handled with care to minimize the risk of damage. Our staff will ensure proper loading and unloading procedures are followed.

Shipping Methods

• Carrier Selection: We will select a reputable carrier based on factors such as destination, delivery time, and cost.
• Shipping Services: Depending on the equipment and shipping requirements, we may offer various shipping services, including:
  • Ground shipping
  • Air freight
  • Expedited shipping

Shipping Costs

• Shipping Charges: Shipping costs will be calculated based on the weight, dimensions, and destination of the equipment. These costs will be communicated to the customer prior to shipment.
• Insurance: We recommend purchasing shipping insurance to protect against loss or damage during transit. Insurance costs will be added to the total shipping charge.

Delivery and Acceptance

• Delivery: We will provide the customer with a tracking number so they can monitor the shipment's progress.
• Acceptance: Upon delivery, the customer is responsible for inspecting the equipment for any damage. If damage is found, please notify the carrier immediately and contact our customer service team.